Listening: A Key to Positive Relationships

Listening well is one of the most important skill you can have. How well you listen has a significant impact on your job effectiveness, and on the quality of your relationships with others.

In this workshop you will identify non-listening behaviours; understand the impact of listening and non-listening on relationships with others; name effective listening behaviours; strengthen your ability to use good listening behaviours, and identify listening behaviours you do well and those you want to improve.

About the Presenter: Beverley Barry (MA Education) is a certified Master Trainer on the International Youth Foundation’s Passport to Success. She is passionate about the art of learning, the integration of traditional wisdom of how we learn and the academic theories of how learning happens. FTC conducts the Passport To Success Programme on behalf of IYF in South Africa.